How to fix purple flashing light on bt hub. Apr 17, 2024 · A BT Router Flashing Purple: How to Fix.

How to fix purple flashing light on bt hub This can often fix temporary connection issues. Jan 5, 2023 · Hi all, I just got delivered my bt smart hub 2 about 45mins ago along with the smart disc. Dial 17070 from your landline and make sure that the phone number on the line is what it should be. The power light should be steady, which means it is working. Nov 19, 2024 · How To Fix Flashing Purple Light On a BT Hub If you want to be able to fix the flashing purple light issue on your BT Hub, then this video will be perfect for you! Let me know Is your BT Smart Hub flashing purple with no internet connection? In this video, we walk you through the steps on how to troubleshoot and fix the flashing pu Dec 4, 2023 · If the hub is flashing purple, you have disconnected your broadband. It could be due to a temporary interruption in service, or if you have recently changed your settings. . Jan 23, 2021 · How to fix the BT Hub Flashing Purple Light? To fix the BT modem flashing purple light on your BT hub, follow these steps: 1. Flashing purple light. The way that's setup is, they carefully folded the fibre line into a small white box and from that box I use an ethernet cable to connect to the Linksys Velop router they gave me and then I use a Network Switch to give me more ethernet ports as the Velop only has Jan 5, 2023 · I am a new customer to bt so I wasn’t sure but thought I’d ask on here first, my bt smart hub has purple flashing lights and I’ve already tried resetting it, turning it off and on again and left it flashing for longer than 15mins. Dec 9, 2024 · On Saturday during storm Darragh, my wifi completely went down and my hub started flashing purple - which I found out means the broadband cable has disconnected. reset the hub, still showed purple. 45pm, fault had been fixed. It's been on solid orange since then. Why Is My BT Hub Have a Flashing Orange Light? The bright orange light flashes when your BT Hub connects to your Internet connection or when it connects via WPS. Could someone point me in the right direction of what to do and if I have a right to cancel my contract as this is now the second hub with a fault. Has your broadband been activated? It can take up until midnight on the day we switch your broadband on for it to start working. Have you connected the ONT to port4 on the hub after moving it? You simply need to plug your base station into the green socket at the rear of the hub. Let's dive into the key aspects of How to Fix Purple Flashing Light on BT Hub Jun 18, 2024 · Is there a flashing purple light on your BT Hub? That’s not normally a great sign and – depending on which Hub you have – might mean you don’t have any inter Oct 26, 2024 · Apologies, yes - I initially retried the older DSL copper connection (and turned off the fibre setting on the hub admin) - it was then that it was flashing purple. Do I have to wait for the activation date as there is nothing wrong with the cable connections or anything? Jun 19, 2018 · If the light is solid orange, then the Hub has a broadband connection but the login details it's looking for to connect you to the internet are wrong or missing. The light will turn blue when your Hub is ready. contacted BT, told them the priblem, had an engineer booked for today Tuesday 5th between 1-6pm. Here’s how you can do it: Check the Hub: Ensure your BT Hub is plugged in and turned on. The above applies to all BT Hub versions, be it BT Smart Hub, BT Smart Hub 2, or Ultrafast Smart Hub. The Hub is working but isn't connected to the internet: Check the broadband cable (black with grey ends) is plugged in correctly and you're using a filter if needed. Upon turning it back on the light turned green before flicking to a purple flash which I had never previously seen. Check the broadband cable. Any recommendations on how I could fi Is your BT Smart Hub flashing purple with no internet connection? In this video, we walk you through the steps on how to troubleshoot and fix the flashing pu Jul 12, 2020 · Hello, Today I moved back into my home after being in lock down, I had turned off all electrical equipment before I had left including the BT Smart Hub. When your BT Hub light flashes purple, it means there is a problem with the connection. Got BT, stroppy kind of woman that says it was fixed, told her no it isnt. Flashing purple: Your Hub is working but the broadband cable isn't connected: Check if the broadband cable (grey ends) is plugged in correctly. Give it at least three minutes to connect. To try and resolve this issue, restart your hub, check for software updates, and contact BT support for further help if needed. Feb 20, 2023 · Why is BT Hub flashing purple light? BT Hub flashing purple light means that the device is functioning correctly; however, it cannot connect to the internet. After that didn't work, I tried again with the fibre ethernet cable (and turned on the full fibre option). It’s designed to be easy to use, but sometimes, you might notice that the light on your BT Hub is flashing purple. However, it’s now Monday evening and I’ve had no wifi since Saturday afternoon. However, if you see a flashing orange light followed by a solid orange light, there’s an issue. Also, ensure that the other end of the cable is plugged into the correct port. The flashing purple light indicates that you have no broadband connection at all, so double-check that everything is correctly plugged in. The instructions told me to c Mar 5, 2024 · I have recently got fibre installed. Jan 5, 2023 · I am a new customer to bt so I wasn’t sure but thought I’d ask on here first, my bt smart hub has purple flashing lights and I’ve already tried resetting it, turning it off and on again and left it flashing for longer than 15mins. I had used the adapter to connect to the router and then plugged the phone base station into th Jun 2, 2022 · I've received the new hub today and plugged it in and all I have now is a flashing purple light and no broadband or WiFi. Dom. I plugged everything in correctly as I’ve done it before with my previous broadband providers even before the activation date/time. Got a message at 3. Jan 5, 2022 · Home hub had a purple flashing light and the docking station wouldnt charge up. Any help would be appreciated please. If the light is still green after this, use a paper clip to press the hub's factory reset button. I 'm using it for my Fibre Line with Community Fibre ISP. I have checked the cables and all of these are connected properly and have rebooted the hub. Unfortunately, nothing has changed and as I do not have a landline I cannot check for noise. Dec 4, 2023 · If the hub is flashing purple, you have disconnected your broadband. so he then said we needed a new router becaus Jan 14, 2024 · Resolve this matter. We’ll come on to ways of fixing that problem in a minute. I assumed the storm was affecting service and didn’t worry. If it stays green, turn your hub on and off again. Nov 22, 2019 · BT Fibre Broadband Down What's Gone Wrong and How To Fix Purple Lights Dec 10, 2020 · The BT is the best I can get but I'm not using it for that internet line. May 20, 2022 · Restart your BT Hub simply by unplugging it from the power socket, wait a few seconds, and then plug it back in. However, it won't work as you have no broadband. You need to fix it quickly. And if you're using a filter, check that's plugged in correctly too. Oct 16, 2024 · Hello, I am having problems with my smart hub continuously flashing purple. Check whether the broadband cable is connected correctly. I have a triple set of cordless phones for the landlines. Jan 26, 2022 · If you’re using a BT Smart Hub, BT Smart Hub 2 or Ultrafast Smart Hub the flashing purple light means that the Hub is working but you don’t have any internet access. A flashing purple light on a BT Hub means an issue with the connection. All is well until today when I realised the phone was not setup correctly when I moved the hub to a cupboard. Hub is still flashing purple. Orange: Your Hub is working but isn't Dec 4, 2023 · If the hub is flashing purple, you have disconnected your broadband. Apr 17, 2024 · A BT Router Flashing Purple: How to Fix. BT Hub has different light settings, each indicating a different problem. Wait at least 3 minutes for it to turn aqua. Do I have to wait for the activation date as there is nothing wrong with the cable connections or anything? The BT Hub is a powerful device that connects your home to the internet. When the light turns solid blue, you should be good. I am a new customer to bt so I wasn’t sure but thought I’d ask on here first, Dec 16, 2020 · Hi , so I had an orange light and couldn't connect to the Internet , I called BT they did all the line checks etc then sent out an engineer , he did all the line checks inside the house and checked the lines coming into the house and everything was OK. vekvw gkbrls wjbql mkuca adwl ougu ezyia oaaun ntwwiwi qgxg