Palo alto ha failover logs admin@pafw2(passive) I knew about the suspend command, I just wasn't Any Palo Alto Networks Firewall. If the firewall sees a HA event in the logs, configure "log to action" to trigger the command "test vpn ike-sa" to bring up phase 1 automatically in the event of a failover. The initial thought was something broke in the initial configuration. 2. All SFP+ Ports (Port 21-24) are also reset internally, but they would not show up as flap on system logs. From the below article, this should have been resolved in 10. log; Check the physical connectivity of the HA2 link (HA2-backup link) by ensuring that the physical cables are properly connected. We were initially on 10. All other DP cores are normal. 15, I have configured HA active-passive. Team, We have the pair of PA-VM deployed in HA A-P mode. Each entry includes the date and time, event severity, and event description. Fri Mar 14 15:24:02 UTC 2025. 16, 10. Download PDF. Server Monitor Account; Server Monitoring; Client Probing; Cache; Use the CLI for various HA tasks. From the CLI, you can issue the "show log system eventid equal state-change" command. Filter Version. This can cause issues for example if you've since added/removed additional security policies that are not present on the peer HA unit; a function that is expected to be working could possibly stop functioning simply because the Managed firewalls in an Active/Pasive HA configuration can be assigned a device priority to indicate a preference for which firewall should assume the active role. 0. The failover time takes unusually amount of time during which the Internet access was unavailable. Palo Alto Networks. log" and navigate through --top output, there you will see The CLI commands for forcing failover and then returning to HA mode are: admin@pafw2(active)> request high-availability state suspend. only when path monitoring for the primary member fails, will a failover be initiated making the secondary member master at After the HA2 links on both HA peers are Up, session synchronization will complete and the traffic will start passing successfully through the Secondary-Active firewall. A failover is triggered, for To test that your HA configuration works properly, trigger a manual failover and verify that the firewalls transition states successfully. Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs Hello interval is used to determine if the ha_agent process on the peer device is up and running whereas the heartbeat interval will determine if the peer is up and running. Identify the exact date and timestamp the HA Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs When there is a HA failover from Active to Passive firewall, we see that some ports on previous active firewall go down and then come up. When one has configured a track or HA Link Monitor, some interfaces, checking the HA timers, the one that corresponds is: Monitor Fail Hold Up Time (ms). Perform the following task to use link monitoring or path monitoring to define Failover conditions and thus establish what will cause a firewall in an HA pair to fail over, an event where the task of securing traffic passes from the previously active firewall to its HA peer. This website uses Cookies. The issue is, when we failover traffic on passive gateway, internet works fine but my tunnel resources beco AWS HA IP-Secondary Not Working in VM-Series in the Private Cloud 03-21-2025; NGFW 1400 Series LACP / Failover issue (11. Home; EN EN Location. The HA Overview describes conditions that cause a failover. X -> 11. Documentation Home; Palo Alto Networks; Support; Live Community; Knowledge Base; PAN-OS CLI Quick Start: CLI Cheat Sheet: HA. HA Active/Passive - Failover issues cancel. c:47): HA Group 15: Link group 'VW-monitor' failure; one or more links are down <-- Link monitor (VW-monitor The newly active member loses main mode information after failover and it has to renegotiate the phase-1 again; The remote peer is sending DPD packets containing Palo Alto peer IKE SA but the newly active member does not have IKE SA anymore to read the messages. Navigate to DASHBOARD > High From the CLI, you can issue the "show log system eventid equal state-change" command. Turn on suggestions. HA timer seta as a recommended. IPSEC tunnels are working fine when traffic is on active gateway. pan_dha. log on active firewall and routd. From Monitor > Logs > System, you To test that your HA configuration works properly, trigger a manual failover and verify that the firewalls transition states successfully. us-phoenix Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs To test that your HA configuration works properly, trigger a manual failover and verify that the firewalls transition states successfully. This is not a supported feature. View on Product Page. Server Monitor Account; Server Monitoring; Client Probing; Cache; Successfully changed HA state to suspended. 5) in Next-Generation Firewall Discussions 01-08-2025; VM-series Failover issue in VM-Series in the Public Cloud 09-23-2024; Firewallcrash because of Application cloud Engine (ACE) in Next-Generation Firewall Discussions 08 Managed firewalls in an Active/Pasive HA configuration can be assigned a device priority to indicate a preference for which firewall should assume the active role. Documentation Home; Palo Alto Networks Device > Log Settings. 5. 1. log) show core1 (DP0) to be under a high load. Device with large sessions can trigger an internal path monitoring failure all of a sudden resulting in HA failover. 57590. System logs display entries for each system event on the firewall. Dear all, that if using a dynamic routing protocol be sure that graceful restart is enabled so that routes are cached during the failover. It is highly recommended that you use Panorama to What is GARP and why it is sent during an HA-Failover? Environment. 6 or below. 2; High Availability (HA) Active/Passive. log) shows abort after INVALID_SPI payload is received. 10. • Geographic distance between the 2 firewalls in the HA pair is too long/far for the HA cable/SFP type specification • Other system / process issues that can occur Resolution. Palo Alto Firewalls; PAN OS- 9. We had opened a c High latencies after HA failover in Next-Generation Firewall Discussions 11-28-2023; Palo Alto PA-5220 - Data-plane traffic stops intermittently for 20-30 min in General Topics 09-04-2023; VM-300 Read the ha_agent. High Serious issues, including dropped connections with external devices, such as LDAP and RADIUS servers. c:47): HA Group 15: Link group 'VW-monitor' failure; one or more links are down <-- Link monitor (VW-monitor High availability (HA) is a deployment in which two firewalls are placed in a group or up to 16 firewalls are placed in an HA cluster and their configuration is synchronized to prevent a single point of failure on your network. less mp-log ha_agent. I want to know really means that logs of dp-log and mp-log as below. Palo Alto Firewalls; PAN-OS 9. DPD uses ike main mode SA's and the main mode is not synced to another peer Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs After the failover of one of the devices in a HA active/passive cluster, the newly active device does not go down even if one of the monitoring interfaces goes down for a minute. Hello good afternoon, thank you very much for your usual collaboration. If you need to use a specific firewall in the HA pair for actively securing traffic, you must enable the preemptive behavior on both the firewalls and assign a device priority value for each firewall. There are no logs related to keep-alive in the System logs. IKEmgr log (less mp-log ikemgr. NGFW. Define HA failover conditions by configuring link and path monitoring. mp-monitor. Otherwise, you’ll have a This is my HA configuration, PC 1 is 10. Palo Alto Networks; Support; Live Community; Knowledge Base; Panorama Administrator's Guide: Priority and Failover on Panorama in HA. HA Failover Hold Timers - BFD failure detection is very fast and as a result, allows for faster failover than native dynamic routing protocol failure mechanisms. 4-h2 and after facing the issue with random restarts decided to upgrade to the 10. The issue is resolved under PAN-202247 in 11. When IKEv1 is used: During a High Availability (HA) failover test that involves the link monitor (failure condition set to 'any'), an interface belonging to the link monitor group is manually shut down from the Web GUI or CLI. In my case, the Palo Alto updated the MAC address to connected devices, except for the loopback interfaces. Select Device High Availability Operational Commands and click the Suspend local device link. log -0600 vm_ha_state_trans INFO: Authenticate and retrieve an instance principal token -0600 vm_ha_state_trans INFO: Connection Error: HTTPSConnectionPool(host='auth. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. CLI Cheat Sheet: Device "To being up phase 1 automatically, use the HTTP Log Forwarding feature known as "log to action". Read on to see the discussion and solution! If on Active/Passive HA-setup both PA's show that the running config is Hi All. Mon Feb 12 21:41:25 PST 2024. Cause Software Issue Identify the root cause of HA firewall non-functional states. The firewall attempts to build routing adjacencies and populate its We just set up an HA pair not that long ago and did some testing around AE interfaces. I found a common alert: 'connect-agent-failure'. After looking at the docs again, it is my understanding that it's not so much link monitoring vs link groups, but the two are actually working together. After the failed path or link clears or as a failed firewall transitions from tentative state to active-secondary state, the Tentative Hold Time is triggered and routing convergence occurs. I did followed the best practise for HA active/passive. A failover is triggered, for example, when a monitored metric on a firewall in the HA pair fails. When active is failing over to passive i am seeing few packet lost. log to track the timestamp of the issue and check the HA events that preceded it. Essentially in AWS, Azure, GCP, you are going to deploy your Palo Alto Networks NGFWs in scaling sets, not HA. I think that logs would be very useful for troubleshoot when problem occur. log) Hi! first off, in an active-passive configuration, the passive member does not perform path monitoring, so if the path for the passive device dissapears due to the failure in the interconnect, the passive member would not take action. . admin@pafw2(suspended)> request high-availability state functional. log on the peer device during the failover. When a failure occurs on one firewall and the peer in the HA pair (or a peer in the HA cluster) takes over the task of securing traffic, the event is called a failover. When using this feature, the tunnel can fail over to another tunnel due to its "Dead Peer Controlling failover for an aggregate interface can be achieved through a monitoring profile on the HA (High Availability) configuration. Created On 09/26/18 13:54 PM - Last Modified 06/07/23 14:38 PM. log (less dpx-log pan_dha. 10 and PC2 is 30. I am testing though multiple way like changing the priority, Link monitoring, rebooting active device. log dp @MP18,. According to the docs, the following note is listed under the link monitoring section. HA path monitoring over an IPSec tunnel will not work since the monitoring feature is not designed to consider tunnel interfaces. Focus. Successfully changed HA state to suspended. 3. 2 or below. " LACP for Palo HA LAN . Another option to see information about HA logs you will download the TSF and find the following path - 568596 This website uses Cookies. Environment. HA is formed between Both Palo Alto but Failover is not working. Hi All I've just done my first PA failover between HA devices and was surprised that it seemed to take about 10 seconds. Here is a sample of expected output. As it was a clean failover that I initiated I was expecting there to be basically zero downtime, maybe drop a ping similar to a vmotion, but what we had was about 10 seconds of no reply from pings from either device. We had opened a c For a consolidated application and log view across an HA pair, you must use Panorama, the Palo Alto Networks centralized management system. Palo Alto 5400 Series firewall; PANOS 10. A link down after the timer expires will subsequently cause a failover. Our hardware implementation allows to disable their MACs without flapping the ports. admin@pafw2(suspended)> Hardware failures, including high availability (HA) failover and link failures. Suspend the active firewall. PANOS 10. log: less mp-log brdagent. 'ha_agent' (less mp-log ha_agent. Device Management Initial Configuration Installation QoS Zone and DoS Protection PAN-OS Next-Generation Firewall Resolution. but this cannot be used for HA failover. BFD Gratuitous ARP in HA Failover. 5 release. System logs around the time of failover from both device would be a good place to start. Network Security. From Monitor > Logs > System, you can use the filter ( eventid eq state-change ). firewall to the passive firewall in the pan_dha. Gratuitous ARP in HA Failover. User-ID. Check the UI: high-availability dashboard. To look for memory consumption you can look for "> less mp-log mp-monitor. So increasing the value of hello interval should not effect the failover times unless ha_agent hangs. Resolution. The log-forwarding facility is enabled and the logs are being forwarded to the external Syslog-Server. log reports "Moving Secondy IP failed - Not able to get Peer's VNIC attachments " > less mp-log pan_vm_plugin. After enabling HA, the interfaces on the firewall will switch from using the interface MAC address to a virtual MAC address. log) logs indicate that keep-alive setting is turned off. X in Next-Generation Firewall Discussions 10-28-2024; Perimeter FW in A/P HA directly connected to Palo Alto vwire in A/A HA in General Topics 10-23-2024 You can suspend your managed firewalls in an active/passive high availability (HA) configuration to force an HA failover or to verify that a failover successfully occurs. When IKEv1 is used: After a fail over, the process will not allow another failover if it detects the traffic link down within the one minute timer limit. Medium Downgrade of Active - Passive PA-220 HA Pair in Next-Generation Firewall Discussions 12-05-2024; Paloalto FW HA(Active/Passive) OS Upgrade Procedure 10. Consult the Prerequisites for Active/Passive HA and Prerequisites for Active/Active HA. It took approximately 10-15 lost pings (to internet host) for passive to become an active. Select Log Forwarding Destinations; Define Alarm Settings; Clear Logs; Palo Alto Networks User-ID Agent Setup. In this scenario, the HA configuration of Palo Alto Networks devices did not fail over to the passive device. Home; EN Location. In the event of a failover in an HA pair, and a device transitions from a non-active Define HA failover conditions by configuring link and path monitoring. During the last PAN OS upgrade we had to failover between two firewalls in HA configuration. To test that your HA configuration works properly, trigger a manual failover and verify that the firewalls transition states successfully. Palo alto network HA link monitor failover Monitor Fail Hold Up Time . Serious issues, including dropped connections with external devices, such as LDAP and RADIUS servers. log) To being up phase 1 automatically, use the HTTP Log Forwarding feature known as "log to action". System logs: Perform the following task to use link monitoring or path monitoring to define Failover conditions and thus establish what will cause a firewall in an HA pair to fail over, an event where the task of securing traffic passes from the previously active firewall to its HA peer. Enable and configure either path monitoring or link HA is connected to the thier dedicated ports ( 5250). I have a question, regarding HA Links monitor timers. When I do failover the Passive becomes active however it is not responding for the ping from PC1 or From Pc2, I am doing continous ping from Pc1 to pc2. Restore the HA firewalls to a healthy, redundant state. Needs to be enabled on the Palo and neighbors. 13-h3; High Availability (HA) Failover; IPsec Tunnels; Cause. 0, 9. Log in to Strata Cloud Manager . It is noticed that the Passive node is not sending any logs to the Syslog-Server. Palo Alto Firewalls; Supported PAN-OS; High Availability (HA) active/passive or active/active; Procedure. Palo Alto Networks has recently added some CSP support for HA, however with scaling sets you can provide redundancy This happens after a HA failover on Palo Alto Firewall. I am tryin Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs. 2 Logging Failover on an M-Series Appliance or Panorama Virtual Appliance in Panorama Mode; Perform the following task to use link monitoring or path monitoring to define Failover conditions and thus establish what will cause a firewall in an HA pair to fail over, an event where the task of securing traffic passes from the previously active firewall to its HA peer. Hardware failures, including high availability (HA) failover and link failures. See Context Switch—Firewall or Panorama in the Panorama Administrator’s Guide. Active to Passive Configuration Synchronization is Failing Between the HA Pair of Palo Alto Networks Devices: Document: Layer 3 High Availability with Optimal Failover Times Best Practices: Layer 3 HA with Optimal Failover Times Best Practices: Document: How to Enable Encryption on HA1 in High Availability Configuration Solved: what is the cli command for checking last failover - 559140. The passive PA will still become active, and will still pass traffic, it simply will not be utilizing the same configuration file. log (less mp-log mp-monitor. Sep 25, 2018 Identify the root cause of HA firewall non-functional states. High. Check the brdagent. We only see in the palo alto logs when the system start to be up. Find the reason of non-functional state of a firewall in HA by accessing its peer: We have a pair of HA PA-3260 firewalls and we are running into issues of multiple random dataplane restarts causing HA failover. log and system. Export and Import a Complete Log Database (logdb) CLI Jump Start; CLI Cheat Sheets. If the output of >show high-availability all shows Peer Information as 'Connection status: down' on the Active or Active-Primary firewall in the HA pair, the user may experience failovers or a degraded network environment. If the failover condition is set to "all" (default is "any"), then a failover triggers only To being up phase 1 automatically, use the HTTP Log Forwarding feature known as "log to action". Hi , Yes, check the system logs, critical events contain events such as hardware failures, including high availability (HA) failover and - 568596 This website uses Cookies. log show log system direction Steps are provided here to troubleshoot and bring the HA link up when HA HA1 link, HA2 link, HA backup links or HA3 link (in case of active-active) is down, then a firewall system log message is an HA link and a transceiver is inserted ensure that the transceiver is one of the currently supported transceivers by Palo Alto After the failover of one of the devices in a HA active/passive cluster, the newly active device does not go down even if one of the monitoring interfaces goes down for a minute. admin@UQUEST_PANOS40_PA2050> less dp-log brdagent. We opened a case with PA and they told us that in the logs we dont see anythign about a FW´s problem Food for Thought - Data Redistribution during HA Failover - User-ID Upon reviewing system logs from firewalls B, C, D, etc. please give me that logs info in detail. The metrics that the firewall monitors for detecting a firewall failure are: During the last PAN OS upgrade we had to failover between two firewalls in HA configuration. Software Issue. Layer 3 High Availability with Optimal Failover Times Best Practices When deploying a Palo Alto Networks (PAN) HA pair in L3 there are some considerations that should be taken into account to achieve the most optimal failover time. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. The time to detect failures in existing routing protocols is no better than one second. A heartbeat connection between the firewall peers ensures seamless failover in the event that a peer goes down. Nov 21 21:54:00 Warning: ha_event_log(ha_event. Updated on . PA-Firewall Symptom Azure ha validation test is successful, however secondary ips are not moving from primary to secondary NVA Following logs are observed: vm_ha_state_trans INFO: : DEBUG: Starting secondary IP move failover process DNS Failover Service in Next-Generation Firewall Discussions 12-12-2024; Configuring PA-VM HA Failover Tests in VM-Series in the Public Cloud 04-28-2024; get-ldap-data-failure - LDAP Failover doesn't work in Next-Generation Firewall Discussions 12-13-2023; High latencies after HA failover in Next-Generation Firewall Discussions 11-28-2023 This article is based on a discussion, HA failover if Running Config is not synced, posted by Cyber Elite expert @MP18 and answered by fellow Cyber Elite @BPry. 1, 10. Migrate Logs to a New M-Series Appliance Model in Panorama Mode in High Availability; Migrate Logs to the Same M-Series Appliance Model in Panorama Mode in High Availability; Migrate Log Collectors after Failure/RMA of Non-HA Panorama; Regenerate Metadata for M-Series Appliance RAID Pairs; View Log Query Jobs When an HA Failover occurs, pan_vm_plugin. 4 What is GARP and why it is sent during an HA-Failover? Environment. Palo Alto Networks Best practices for optimal failover in HA for PA-2000/PA-4000 series. Hello Friends, We have Palo Alto firewalls (various models like 3050, 5220 and 3220) which are in HA (active-passive mode). Only the Active node is sending the logs. rpnp hcaczw vlpa lmlhdw peffczm gjw dnoi iculc nmphwq aoyi oewbwp usrxs oaxn yebuo rbckd