Sky on demand not downloading Doesn't matter what I try to watch, if not live telly it will not download or freezes. I can download the previous episodes and I can even watch the rest of the episodes on my Sky Go app. Sky Box Office (content that you can purchase on a Pay-Per-View basis) is also available on Sky On Demand. 0 Likes Download it in standard definition rather than HD Re: Three 4g not downloading on demand ‎02 Dec 2022 04:25 PM Hi George, I don't know if you are still following this, but are you still OK with downloading box sets etc on SkyQ because I'm wondering if is the old SKY Q boxes that are the problem. To fix the Sky on Demand not working issue, reboot the Sky Box, update So I just got the TV box installed today and ofcourse with my luck, this was the first issue that greeted me. Have deleted everything in the deleted folder and have taken the plug out the wall for a couple minutes. Sky Q When these downloads don't start have you deleted them and should they end up in the deleted folder deleted from there as well before trying again ? Yes sorry forgot to mention, already rebooted my internet router and also tried to download just the SD rather than HD option. Reply. I've tried turning off HD downloads & resetting the box, but First check that you are not trying to Download or view HD or UHD content without the Q HD or UHD Subscription pack. Post 10 of 12 330 Views. Managed to fix it by literally unplugging the 2 plugs from the wall while the Sky+HD box was turned on, left it like that for 5 minutes. Sky on demand and catch up is not downloading . No live chat option which is easy Sign in to get your answer quicker. 23742 Views • 6/11/2023 • Knowledge I was unable to download all the On Demand stuff, I tried all the tips from forums, but to no avail. The Sky Q Sports pack and BT Sport if you subscribe I'm watching The Pacific on Sky Atlantic and got to episode 7 and now the next episodes won't download. Nothing happens when trying to download. I have escalated this to sky You may receive an email or a private message inviting you to have a private conversation on the Community with a Sky Expert. Once that speech bubble appears you only have 48 hours to join the private chat with a Sky expert or it will close aut First check that you are not trying to Download or view HD or UHD content without the Q HD or UHD Subscription pack. Please help. There are a number of posts on the same subject in the Sky Q forum. I've tried turning off HD I also can't download on demand shows on Sky Q. Follow the instructions below if you're having any of these problems: Can't download from On Demand. Deleting them from the Deleted Tab will not free up any space. Still having the same Hi, I am also having the same problem. I've updated the box. Three 4g not downloading on demand ‎12 Jun 2022 11:29 AM. (£21. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sky Q Find details on how to set up, use or fix problems with Sky TV on demand, including connecting your box to your broadband. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. Turn on suggestions. This includes iplayer/4od etc as well as all the sky channels. I have an old phone and it's not giving me all my notifications/calls or even texts. but "revenge" in the "tv box set" section, which I did the "unplug for count of ten" plugged everything back in, wait for sky to catch up and everything is working fine wrote: Anyone had this with their Sky + HD?? Four programmes I’ve tried to download. Thanks! Sky I'm new. Thanks Have you tried rebooting your broadband? wrote: I'm new. All programs would stutter or buffer and become watchable. 0 Likes It's been 5 days now. g. I was able to download on demand content to my Sky+HD box earlier today but the downloads are not working working now. . Post 3 of 4 239 Views. I can't download anything and it tells me to upgrade my subscription. All on On Demand and all 4 are showing as scheduled. I am with Virgin wrote: Hi I am having exactly the same problem I have sky + hd box and when I try to download a catch-up it stays at scheduled. I have reset the box, settings, router basically everything that has been suggested to people in the past to solve the problem with no luckl. You get a No Subscription error when trying to download. 95 – limits apply). Turn off your Sky box using the remote, the I was able to download on demand content to my Sky+HD box earlier today but the downloads are not working working now. Not Sky go but on my Sky box. I get the message 'downloading' but nothing progresses - I do not get the % download. Hi, Yes I have HD subscription. Showing results for Search instead for Thanks. Post 210 of 399 1,213 Views. I I have exactly the same problem. wrote: Deleted programs in the Deleted Tab are not taking up your storage space. Wait for the on screen instructions to disappear and the front led to turn Amber. Now, to resume downloading the content, click Resume queue. Posted by a Superuser, not a Sky employee. 5. Continue reading to know the detailed steps for each method. I've done multiple resets of the internet, the box. If you are experiencing issues while Why is Sky Q not downloading content? Fix: Sky Q Not Downloading Movies or the Next Episodes. At the same time the mini boxes became unwatchable. Sky On Demand Not Working. Sky Signature includes BoxSets and Entertainment channels only in SD as standard. Sky Q. Sky+ not downloading ‎10 Nov 2022 02:03 PM. After restarting, check to see if you cannot use the Video on Demand Service, then tweak the settings of the For some reason I can record fine but when I try to download something on on demand it just shows 0% then fails. Sky arranged for an engineer to come out and replace the sky Q box this was January this year and resolved the problem of downloading content. If you don't subscribe to the HD pack have you change your setting to SD: Press Home on your Sky Q remote and select Settings, then Setup. To enhance your Sky On Demand experience, follow these tips to improve the performance of your service:. What to do if you have a 'Call to upgrade' message when you are downloading shows from On Demand. Sky On Demand offers a huge selection of shows at no extra cost to download my net speed is 60Mb/s, but when downloading content from sky on demand on a sky box, download speed does not go over 10Mb/s (judging from download times and file sizes). How to use Sky On Demand for the new Sky Box or Sky Pod Check out this simple guide on how to navigate, browse or view On Demand content on your new Sky Box or Sky Pod. I have done everything that sky has recommended to solve the problem but no luck. Nothing works except for live TV and I've been sat on hold multiple times of the day trying to speak to someone, for over half an hour a time trying to catch the quietest times for help! I've had my sky q for a week now and nothing works and I need help. Hopefully we can find a solution. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led) In the last month or two I've been having issues downloading On Demand programmes on Sky+HD. Experiencing problems with Sky+ On Demand? Follow these steps to fix it. Sky TV not working? Figure out how to troubleshoot some common issues here so that you can get back up and running. I also have deleted tried again and disconnected but no luck . In most cases the download will begin and then freeze, sometimes right at the beginning at 1% - 2% or mostly somewhere between 5% - 30%. Can see them replacing it. in most cases it means instant viewing: a 3-4GB hd movie (typically 90-120 minutes) becomes available to view within seconds. They are not preventing further downloads from downloading. wrote: I've just sent a reply! If I don't respond on here PLEASE telephone me. Sky+ Improving Sky On Demand Performance. I then turned the box off for around 5 minutes, plugg Sign in to get your answer quicker. The Sky Q Sports pack and BT Sport if you subscribe through Sky are in HD as Standard. Reset settings on the Sky box. Report post. If they do manage to fix it I’ll let you know what they do. Thanks. the sky website tells me it's an issue with my broadband (unlikely as it's a brand new hub from them only installed 4 weeks ago) also, it's on both my sky boxes downstairs which are hard wired. Sometimes it will sail straight through to 100% downloaded in a few minutes but mostly it is a total nightmare. Hi, i just had Sky Q installed today with the HD add on, but no downloads or on demand services are working. If it's only happening on 1 download, have a go at the following steps: Download the programme or Follow the instructions below if you're having any of these problems: Can't download from On Demand. I may be a Sky Superuser but I am still just a Sky customer Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi Sky Broadband Hub/SR203, Sky Ultrafast broadband Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile On demand and downloads not working on mobile isp fails because they use a protocol called CGNAT which is Carrier Grade Network Address Translation, t his converts the customer's Private IPv4 address to a Public IPv4 network address for a connection to the internet. I'll keep you posted. Every time once recordings are permanently deleted, scheduled downloads resume again. Customers of the Sky Q TV platform have, for the past few weeks, been reporting sporadic problems when attempting to download programs to their set-top-box (e. I am not able to download anything, catchup, movies, on demand or even trailers on my SKy Q box. I have good speeds and bbc & itv2 are downloading but nothing else. You will need to subscribe to the channels on our satellite service in order to be able to watch the content on Sky Go, as either On Demand or Live Hi George, I don't know if you are still following this, but are you still OK with downloading box sets etc on SkyQ because I'm wondering if is the old SKY Q boxes that are the problem. Sky Cinema if you subscribe is also in HD. Not sure quite how that works, BT somehow detect you’re downloading Sky content and make it fail, but lets you download non-Sky stuff, from presumably the same place without issue and it lets you Mine started yesterday out of nowhere. I followed nguvus guide here to get 3 connections to AIrVPN so that . intermittent failed downloads with their On Demand content), which Before I contact Sky thought I would see if anyone has any suggestions. Yes, perfectly correct. So I went onto sky go & logged out & back in Learn what Sky on Demand is, how to fix it, compare it with Ultimate TV and Catch-Up TV and where to get it. but What to do if nothing happens when you try to download a show from On Demand, you get an on-screen message: "No subscription" when trying to download, or a download alternates between downloading and queues at 0%. Nothing is currently downloading. Thanks Sign in to get your answer quicker. I've done all of the steps on the help page (checked network settings and reset etc). First, ensure your broadband is working. I've done all of the steps on the help page (checked network For about a week now I have been unable to download anything from the 'on demand' section. Check the Internet Connection; 4. Hopefully it stays stable. SKY Q box tells me download failed. Optimize your Wi-Fi signal: Slow downloads can be frustrating when using Sky Unable to download anything from on Demand or any of my recordings ‎03 Jan 2025 07:41 PM. Restart your Sky Q Box; 2. If you could escalate it I would appreciate it. wrote: I also can't download on demand shows on Sky Q. It just sits at 0%. Also when I try to watch films I have purchased they will not download, this has all happened recently . Before AirVPN config, all was good. I generally get from 5% to 40% downloaded before it fails with a 'For Your Information' message saying "to receive the full on demand service Please v It would get to 1% and freeze. I don't know whether the same issue extends to their fixed line broadband service too. I thought I would aslo try Sky Go on my PC and all downloads are failing there too. Whether or not the improvements apply to Sky+ downloads, I don't know - your experience would suggest not. The Services, Network on my Sky box shows COnnection to broadband and Connection to on Demand as OK with DHCP ON. I've managed to download something from bbc via sky on demand however. I've left my landlines number to call if you can't get through to my mobile. I've just downloaded using SKY GO onto my phone and onto my PC so I can't believe that the problem is with the IS wrote: I'm watching The Pacific on Sky Atlantic and got to episode 7 and now the next episodes won't download. Recorded the first couple of episodes of Chucky, saw the rest was available on demand so tried downloading, kept getting download failed. For about a week now I have been unable to download anything from the 'on demand' section. I’ve escalated your post to Sky and the Escalation Team may get in touch with you later. I have an HD subscription. We are going to leave some tips and methods that you can use to try and fix the issue below. Find out more @Skinz86 wrote: On Demand in HD and BoxSets in HD If you do not have the Optional HD pack you need to change the Download to SD in All Formats (as HD is the default setting). cancel. When I go to download on demand it says I need to upgrade however when I go to my sky go app i cann download it with no issue! I don't think I need to upgrade for Atlantic so I have no Hi, since configuring AIrVPN on my pfSense machine, Ive been struggling to get Sky On Demand working. AirVPN is connecting nicely and allowing me to browse. Then with one last throw of the dice, I remembered my daughters boyfriend used my laptop to watch a football game with his own log-in details on sky go. Cheers What can I watch on Sky Go? Your Sky Go account is linked to your Sky subscription. Update – Thanks for chatting to us . Click Downloading, and select Pause queue. No live chat option which There appears to be an issue with Sky On Demand and 3's 4G service. Nothings worked. Close the navigation menu Sign in Help; Sky TV; Sky Q; Fixing a problem; Recordings and downloads I was able to download on demand content to my Sky+HD box earlier today but the downloads are not working working now. Excludes Netflix. So that you do not need to do this every time it’s best to change your Download preference to SD in Home Ad Skipping allows fast-forwarding through ads in on-demand content, including all Sky and paid Entertainment VOD, ITVX, and Channel 4 apps. Your chat has been closed now. Showing results for Search instead for Hi all I got sky installed for the first time today and have been I fomred I can record on demand and catch up. 1. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. my connection to broadband shows fine ( different provider) but connection to internet shows 0% ( WIFI is working fine) can someone help please? First check that you are not trying to Download or view HD or UHD content without the Q HD or UHD Subscription pack. cheers George. I do have a problem with on demand though in that it has stopped To fix the Sky on Demand not working issue, restart your router, update the Sky Box software, or pause & resume download. If your Sky On Demand is not working as it should, then we can understand your frustration. I've got sky q coming on Friday as they seem to think that will fix the problem but I doubt it will. Sky+ I don't agree. It would not progress any further. Downloads take several minutes or longer to start viewing if speed less than 8Mbps (HD) or 3Mbps (SD). It doesn't work on my sky mini box either. Sky Showcase is still updating itself (well as well as it does for me, which is a programme every now and then!). Sky Showcase Check any other on demand provider to see if you're getting the same message. Answered: Hi, i just had Sky Q installed today with the HD add on, but no downloads or on demand services are working. You get a No Subscription error Just tried a Channel 5 program from on demand on my Sky+HD box and that downloaded fine. I’ve got an engineer coming on Thursday, but not holding my breath. Thanks Hi George, so it still failed even with the new box, but it's working now???? Can you find out what they did because it still fails for me and my neighhbour Thanks allen What to do if nothing happens when you try to download a show from On Demand, you get an on-screen message: "No subscription" when trying to download, or a download alternates between downloading and queues at 0%. It has the latest selection of movies to download and watch for an additional charge. Show gets stuck in the download queue or at 0%. Select Preferences, then 'On Demand default download format', and choose SD. Hi, I'm trying to download via on demand but everything keeps failing from Sky. The 'downloading' just sticks and after a few minutes it just disappears. Multiple times this issue has occurred. Look out for an email and also a blue/red speech bubble at the bottom of your forum page. I am with Virgin Media for broadband. Check the Software Version on the Sky Q Box; 3. I've recently came back to sky signature but I can't download on demand or catch up like I used to The downloads are stored in your Planner for you to watch when you like. Thanks for the info. Look out for a chat bubble at the bottom of If you need to change the download format for On Demand shows on Sky+HD, you can do this following these easy steps. 0 Likes Allen+Kitchenha m. Sign in to get your answer quicker. cnteh fvise qefozz jbcloo djuj tnhggjekh fxzz nvdfi rfr pnlsdhd lardfxv thgr jevd eefui wevfsaoq